You are important to us. We are a private VIP service and we respect and protect your right to privacy. We consider all client information, and all interaction between you and MICHAEL'S VIPS Inc. or Michaelsvips.com, strictly confidential before, during, and after your vacation.
The only appropriate use of your personal information is to best serve your wishes and requests. We will only provide your contact information to a third party (i.e. Disney, Universal Studios) when it is required to make a reservation for your hotel or VIP Tour itinerary. If there are any possible fees, your permission must be received at all times before doing so.
Filling out our Contact Us form is to express your interest and does not commit you to any of our VIP services. If your contact does not result in us providing any of our VIP services, we erase all of your information from our files.
In addition to the information we collect directly from you, we also monitor and track usage of our site, viewing and traffic patterns, user behavior, and other similar information. Michaelsvips.com utilizes visitor log files (cookies) to gather this data. A "cookie" is a small line of text that is stored with your Web browser for record-keeping purposes.
Your browser has options to accept, reject, or provide you with notice when a cookie is sent from any site you visit on the Web. (You can find this information in your browser's "Internet Preferences," or use your browser's help files to look up more information about cookies.)
Once a user enters our site, a cookie follows them through the pages they decide to review. Examples of information being collected by these cookies include the sections and pages they visit, the length of time they spend on our site, and the path they took to get here.
We use the data collected from these visitor log files in aggregate form only and do not collect any personal identifiable information. For example, we may learn that 72% of our site visitors visit our VIP Tour information page, but that only 22% review our Frequently Asked Questions page. (You should be one of those 22% -- it's quite helpful!)